Home
Services
Packages
Events
About Us
Contact Us
Help
My Cart
Sign in

Guidebook Test - Q1 2018

Guidebook Test

1. Why do we input timesheet? Why is it a very serious topic? Please pick the right one. *

We use it to control customers on projects. When we can control them customer will give money!

We use it to show to customers what we have done. And they actually read it, so don't write unprofessional description!

Your time is the least valuable resource, every minute is only working time and even spend time for nothing. So it's both just resource and no opportunity to achieve great results for customers or the company. We want to control it accurately in order to help you better use it.

All of the above is correct

I don't know

2. How to book my timesheet? Which one is wrong? *

Take notes in real time on where you spend your time. Use directly the timesheets, Google Keep, Google Calendar or Odoo timesheet apps (Android or Google Chrome). If you use Google Keep or Calendar, input it all in Odoo before lunch break (1pm) and before midnight.

Log out on your tasks as often as possible. Sometimes, projects is not required a task (mandatory) when submitting the timesheet.

The entire time spent working has to be filled into a timesheet, even if you were not effective or if you worked 7, 8, 9 or more hours, log the real time spent working.

Submit your timesheet BEFORE MIDNIGHT

I don't know

3. Which is not Type of leaves? *

Paid Leave

Unpaid leave

Family Leave

Home Working

I don't know

4. How many days do we get for the regular Paid Leave ? *

9 days

12 days

15 days

18 days

I don't know

5. What are the Expenses that can be charged back to the Portcities: *

Go-jek / GrabBike / GrabCar / Uber / Taxi for internal project (Taxi)

Parking during the visit of a customer (Parking)

Fuel to visit customer, only for staffs and not managers (Fuel)

All of the above

I don't know

Helpdesk Team Customer Satisfaction